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Exploring the Essential Features of “Andrew Lock – Retention Secrets: The Ultimate Guide to Customer Retention“
Introducing “Retention Secrets” – The Ultimate Guide to Customer Retention. This 100% video-based training is designed to equip you with advanced and proven member retention strategies applicable to any business. With 13 comprehensive modules, you’ll gain the skills to keep your customers engaged for the long term.
What’s Included In The System?
- Lifetime access to a comprehensive training program.
- Risk-free and 100% guaranteed.
Module Breakdown:
1. Introduction:
- Why attention to retention is crucial.
- Powerful case studies to illustrate effectiveness.
2. HBR Study Insights:
- Introduction to the Harvard Business Review study.
- A radically different approach inspired by the study.
3. Measurement Methods:
- The importance of measurement in improvement.
- Two best ways to measure effective retention.
4. Understanding Churn:
- Over 20 reasons why people stop buying or cancel subscriptions.
5. Correcting Antiquated Approaches:
- Revealing how most businesses have the wrong approach to retention.
6. Orientation Strategy:
- Exploring the retention strategy of orientation.
- Encompassing the entire customer onboarding experience.
7. Instant ROI:
- Delving into the retention strategy of Instant ROI.
- Delivering maximum value quickly.
8. Building Connection:
- The significance of customer connection.
- How connected customers are more likely to stay.
9. Recognition:
- Vitality of recognizing customers at every opportunity.
- Making customers feel valued.
10. Ladder of Ascension:
- An essential yet neglected component in most businesses.
- Examples of building and utilizing the ladder.
11. CRM Management:
- In-depth exploration of technical processes in customer management.
- Utilizing your CRM system effectively.
12. Handling Refund Requests:
- Appropriate ways to handle refund requests.
- Determining genuine requests.
This comprehensive program offers a life-changing opportunity to master the art of customer retention, ensuring your customers keep coming back for more. Don’t miss out on this golden chance to transform your business!
Please see the full list of alternative group-buy courses available here: https://lunacourse.com/shop/