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Exploring the Essential Features of “Chris Voss – MasterClass – Teaches The Art of Negotiation”
Chris Voss
Teaches the Art of Negotiation
Former FBI lead hostage negotiator Chris Voss teaches you communication skills and strategies to help you get more of what you want every day.
About this Class
As an FBI hostage negotiator, Chris Voss persuaded terrorists, bank robbers, and kidnappers to see things his way. Now he’s teaching you his field-tested strategies to help you in everyday negotiations, whether you’re aiming to improve your salary, the service you receive, or your relationships. Get stronger communication skills, game-changing insights into human nature, and more of what you want out of life.
Instructor(s): Chris Voss
Class Length: 18 video lessons (3 hours 4 minutes)
Category: Business
Browse Lesson Plan
Class Trailer
1. Tactical Empathy
2. Mirroring
3. Labeling
4. Exercise: Mirroring and Labeling
5. Mastering Delivery
6. Case Study: Chase Manhattan Bank Robbery
7. Body Language & Speech Patterns
8. Creating the Illusion of Control
9. Mock Negotiation: Teenager
10. The Accusations Audit
11. The Value of “No”
12. Mock Negotiation: Rival
13. Bending Reality
14. Bargaining
15. Mock Negotiation: Salary
16. Black Swans
17. Mock Negotiation: “60 Seconds or She Dies”
18. The Power of Negotiation
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