Develop Good Communication Skills – Daniel Post Senning

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Exploring the Essential Features of “Develop Good Communication Skills – Daniel Post Senning”

• 6 Video lessons in HD
• 48m of class content

LESSONS

1. Public And Private Communication
2. The Power And Limitation Of The Written Word
3. Email Communication
4. Smartphone Use
5. Conference And Video Calls
6. Social Media Communications

CLASS DESCRIPTION

Ensure That Everything You Write And Say Makes A Positive Impression

Written and verbal communication skills are a big part of good manners. Every email you send, voice message you leave and conference call you attend provides you with an opportunity to shine or stumble.

This course addresses classic business communication etiquette as well as new rules and customs for the digital age, including best practices for email, smartphone use, and voice and video calls.

In this class, you’ll learn how to:

• Avoid the most common writing mistakes in both content and character.
• Make your communications polished without seeming too stiff or formal.
• Write a great thank-you note.
• Choose between public and private communication.
• Use email and smartphones effectively and courteously.
• Host and participate in conference and video calls.

DANIEL POST SENNING

Daniel Post Senning is the great-great grandson of Emily Post and a co-author of Emily Post’s Etiquette, 19th edition and The Etiquette Advantage in Business, 3rd edition. He is also the author of Manners in a Digital World: Living Well Online.

Dan specializes in relationship building in all areas of life, whether it is at home, at work, or online. He is a personable and dynamic presenter who takes pleasure in making the topic of etiquette useful and approachable to all audiences.

Dan conducts business etiquette seminars and delivers speeches across the country and around the world. He has previously worked with clients including Emirates Airlines, Le Meridien Hotels, The Peninsula Hotels, Cancer Treatment Centers of America, Barclay’s Financial, UBS, Emerson Process Management, GEICO and the Trinidad and Tobago Tourism and Hospitality Institute. Dan also teaches the Emily Post Business Etiquette Train the Trainer Course.

Dan has also partnered with companies such as LG, Ford Motor Company and Bank of America as a spokesperson to promote their brands to media.

Together with his cousin Lizzie Post, Dan answers 21st century etiquette questions on Awesome Etiquette, a podcast from American Public Media.

Dan is an active spokesperson for the Institute, and has appeared on the Today Show, The History Channel, ESPN, and Better TV. He has contributed to The Huffington Post, and has been interviewed by publications including The New York Times, Slate, Esquire, GQ, Glamour, Time Magazine, and The Wall Street Journal.

Prior to joining The Emily Post Institute in 2008, Dan worked in the performing arts, touring with the Laurie Cameron Company based in Los Angeles. He is a graduate of Pomona College and holds a Bachelor of Science degree in molecular biology. He currently lives in Duxbury, Vermont with his wife Puja and their daughter Anisha.

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